Considering The Pc Paradox
Sometimes, you wonder whether you’re getting that much bang for your technologic buck. Techies are familiar with the problem. They know it as the infamous “productivity paradox.” American companies have spent nearly $1 trillion on fancy computer systems over the last decade–with almost no gain in productivity. Apostles of the Information Age have tried to explain away that awkward fact as a “metrics” problem. How can you accurately measure output, they ask, in an information-based economy?...